Privacy Policy

A legal disclaimer

The information provided on this website, including our privacy policy, is for general informational purposes only and does not constitute legal advice. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits

Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services and interact with our website. We are committed to ensuring that your privacy is protected and that your personal data is handled in compliance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, and other contact details.
Technical Information: IP address, browser type, operating system, and other technical details.
Usage Information: Information about how you use our website and services, including pages visited and time spent on the site.
Financial Information: Payment details when you purchase our products or services.

How We Use Your Information

We may use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our products and services.
Customer Support: To respond to your enquiries, provide customer support, and resolve issues.
Marketing and Communication: To send promotional emails and other communications about our services that may be of interest to you.
Personalisation: To personalise your experience on our website and provide content relevant to your interests.
Compliance: To comply with legal obligations and protect our legal rights.

How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors and service providers who assist us in operating our business and providing our services.
Legal Obligations: When required by law or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of any inaccurate or incomplete information.
Erasure: Request deletion of your personal information under certain circumstances.
Restriction: Request restriction of processing your personal information.
Objection: Object to the processing of your personal information.
Data Portability: Request transfer of your personal information to another organisation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or our data practices,
please contact us at:

North Pole Air Conditioning
30 Yellowpine Way, Chigwell, Essex, IG7 4BA
info@northpoleairconditioning.co.uk

02 082-811-111

By using our services and providing your information, you consent to the terms of this Privacy Policy.